The Telesales Training System for Internal Use.

The Program's Function or Purpose

This program is designed to help you implement an ongoing inside sales skills training program for your sales organization.

The importance of such a program can be seen in the video Why Sales Training Fails

Inside sales training is only effective when done consistently over long periods of time. More importantly, maximum success can only be achieved when this is done from within your sales process instead of as an adjunct to it.

Once installed and implemented the program is totally self driven and not dependent on any outside resources for its success.

The design and operation of this program allows the manager to leverage any outside resourse that might be used. And provides the structure for incoprarting the new best practices into the current sales process and training.

The results is ongoing coaching and training of the new best practices far beyond the presnece of the outside trainer.

Program Expectations

The program will nearly immediately improve the following results within your sales organization.

Improved sales call quality and effectiveness
You will observe immediate changes in the selling behavior and effectiveness of sales reps.
Documentation of the sales process

As the manager builds a documented best practices sales process the quality of the sales process will be improved.
The manager's ability to train and coach

This program installs structures, methods and processes that grow the strength of the sales manager as a coach and trainer.

The program's core basis for success.

This program's power to succeed is based on a couple of strategic approaches.

First, the program is driven by and focuses on correcting the existing tactical and strategic mistakes being made by salespeople. Simultaneously the program works to improve the use of currently know best selling practices.

Second, the program documents and collects the best selling practices in a format that allows for the improvement of the sales process and the manager's ability to coach and train.

Third, the program shows the manager specifically how to take an observed non-optimum behavior and fix it once and for all providing the tools to handle the error should it re occur and the manager can deal with the problem in a new unit of time, but with the tools to handle it immediately and effectively.

Forth, the program's structures and processes work together to form a never ending self-improvement mechanism. As the program runs the sales process, manager, and team will continue to improve and refine the sales effort.

Execution of the program.

The program can be executed by any qualified sales manager in as little as 90 minutes per week with an equivalent of 1 hour per week for the sales team. One can of course spend more time increasing both th amount and speed of improvement.

The manager will spend 40-60 minutes running the training meetings for the team each week. The operation of those meetings being clearly laid out in the program and consistent from week to week.

Using the training meeting the manager identifies current strategic and tactical mistakes being made by the inside sales team, The manager then creates corrective training materials for the next training meeting.

The created training materials are then organized to form a well documented sales process which is the basis for manager's future training and coaching activities.

Additionally, the manager can integrate data from any outside resources such as books, seminars, or senior managers. The best practices learned from these souces can then easily be integrated into the system.

If you would like to see an overview of the modules in this program, watch the 8 minute video: Click Here Or to watch a video that shows the expected results Click Here

Call me today to discuss this program,

Regards
Flyn Penoyer
Penoyer Communications Main Website
408-296-6880